General Questions
What is a tiny home ?
A tiny home is a professionally constructed residence that is manufactured in a controlled factory setting before being transported to its final destination for installation. This streamlined building process enhances construction quality, minimizes material waste, and allows for faster completion times. Designed to maximize space and efficiency, tiny homes are ideal for full-time living, vacation retreats, rental properties, guest accommodations, and a variety of commercial applications.
What types of homes do you sell?
We specialize in
- custom Containers
- portable Offices & Pods
- Tiny Houses
- Portable Toilets & Bathrooms
- Travel Trailers
Are your homes Customizable ?
Yes. Depending on the model you choose, a variety of floor plans, interior finishes, exterior colors, and upgrade options are available. Get in touch with our team to discuss your customization preferences and create a tiny home that fits your needs.
How can I be sure my payment is safe?
Yes. Customers are welcome to request company registration details and business documentation for verification purposes. Contact us at contact@expresstinyhouse.com for verification documents.Â
Pricing and Payments
How can I be sure my payment is safe?
Yes. Customers are welcome to request company registration details and business documentation for verification purposes. Contact us at contact@expresstinyhouse.com for verification documents.Â
What payment methods do you accept ?
We accept secure card payments and bank transfers. All transactions are processed through verified banking systems for your security.Â
What is included in the prices?
Pricing generally includes the tiny home structure and standard features listed for the selected model. Shipping, taxes, and import duties are already included in the total shown at checkout.ÂÂ
Shipping and Delivery
Do you ship worldwide ?
Yes. We ship our tiny homes and cabins worldwide directly from our manufacturing facility. Delivery times may vary depending on your location, and international orders may require additional shipping costs.ÂÂÂÂ
How long does delivery take ?
Estimated delivery timelines vary by region. Typically, US deliveries take 10-24 business days, UK/Europe 18-24 days, Australia/New Zealand 20-35 days, and rest of world 30-45 days. Please see our Shipping & Delivery page for complete details.ÂÂÂÂ
Do you handle installation ?
Yes. We handle the complete installation process for your tiny home, including setup, foundation preparation, and utility connections where required. Our team ensures your home is properly installed and ready for comfortable living, while following local requirements and installation standards.ÂÂÂÂ
Financing
Do you offer financing ?
Yes. We provide flexible financing solutions for qualifying orders, making it easier and more affordable for customers to own their dream tiny home.ÂÂÂ
How do I apply for financing?
To apply for financing, simply visit our Financing page and complete the application form. Once submitted, our team will review your information and contact you with the next steps.   https://expresstinyhouse.com/financing/ÂÂÂ
Can I pay off the balance early ?
Yes, you can pay off the remaining balance early at any time without penalties.ÂÂÂÂ
Support and After-Sales
Can I track my shipment ?
Yes. Once your order has been dispatched, we will provide shipping updates and tracking details to keep you informed throughout the delivery process. A tracking number and relevant delivery information will be sent to you via email.ÂÂÂ
What if my home arrives Damaged ?
If your tiny home arrives with any shipping damage, please notify us immediately after delivery and provide clear photos along with any relevant documentation. Our team will promptly review the issue and assist you throughout the claim process to ensure a smooth resolution. Please also refer to our Return Policy for complete details regarding returns, eligibility, and the steps required to request a return.ÂÂÂ
Do you provide after sales support ?
Yes. Our support team is available to assist with product questions, shipping updates, and general guidance after purchase. Contact us at contact@expresstinyhouse.comÂÂÂÂ
